Terms of Service

Last Updated: July 2026

Welcome to Shopinova. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products & Pricing

We strive to ensure that all product descriptions, images, prices, and other information on our website are accurate. However, errors may occasionally occur.

Shopinova reserves the right to:

• Correct pricing or product information errors.
• Modify or discontinue products without prior notice.
• Cancel orders affected by pricing or inventory errors.

3. Orders

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order due to:

• Product unavailability
• Pricing errors
• Suspected fraud
• Incomplete or incorrect customer information

4. Payment

We currently accept:

• Cash on Delivery (COD)
• Online payment methods (where available)

For prepaid orders, payment must be successfully received before your order is processed.

5. Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times may vary depending on your location, courier services, weather conditions, or public holidays.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers must follow the procedures outlined in that policy to qualify for a replacement or refund.

7. User Responsibilities

By using our website, you agree that you will not:

• Provide false or misleading information.
• Attempt to interfere with the website's operation or security.
• Use the website for illegal or fraudulent activities.
• Copy or misuse website content without permission.

8. Intellectual Property

All website content, including logos, images, graphics, text, product descriptions, and designs, is the property of Shopinova and is protected by applicable intellectual property laws.

Unauthorized use or reproduction of any content is prohibited.

9. Limitation of Liability

Shopinova shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

We do not sell your personal information to third parties.

11. Governing Law

These Terms of Service shall be governed by the laws of Pakistan.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Pakistan.

12. Changes to These Terms

Shopinova reserves the right to update or modify these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon publication on this page.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Shopinova
Email: support@shopinova.com